Terms and Conditions of Use

Last Updated: December 9, 2025

By accessing or using this website, web page, client portal, online booking system, or any related digital service—including but not limited to content, features, messages, forms, or functionality offered on or through this Site—you agree to be bound by these Terms and Conditions of Use and all applicable laws and regulations. If you do not agree to these terms, you must not use this Site.

All content, materials, design elements, software, graphics, text, images, audio, and video on this Site are the property of NK4 Cleaning Plus Inc., its licensors, or content providers, and are protected by applicable intellectual property laws. We reserve the right to modify, restrict, or discontinue any part of the Site without notice. We are not liable if any portion of the Site becomes unavailable at any time.

Use License

Permission to use this Site constitutes a limited, revocable license—not a transfer of ownership. This license automatically terminates if you violate any conditions herein.

You agree not to:

• Modify, copy, or reproduce Site materials.
• Use any content for commercial purposes outside of booking or engaging our cleaning services.
• Attempt to decompile, reverse engineer, or access underlying software or systems.
• Engage in data mining, scraping, automated extraction, or any activity intended to misuse Site data.
• Remove copyright notices or proprietary marks.
• Redistribute or mirror materials on other servers, websites, or systems.

User Content (Messages, Feedback, Inquiries)

“Content” refers to any text, images, feedback, messages, booking details, or materials you submit through this Site.

By submitting Content, you grant NK4 Cleaning Plus Inc. a non-exclusive, worldwide, royalty-free license to use such Content for business purposes, including communication, service fulfillment, internal quality review, and customer support.

Your Content must:

• Be your own and not infringe on copyrights, trademarks, or privacy rights.
• Not violate any restrictions listed below.

We may remove or restrict Content at any time for any reason.

Prohibited Activities

• Sending unsolicited promotional material or spam.
• Content that infringes intellectual property or personal rights.
• Illegal, abusive, defamatory, harassing, obscene, or otherwise objectionable material.
• Content harmful to minors.
• Viruses, malware, or harmful code intended to disrupt systems.
• False, misleading, or deceptive information.

Your license to use this Site terminates immediately if prohibited conduct occurs.

Disclaimer

NK4 Cleaning Plus Inc. does not guarantee that the Site, files, or digital content are free from viruses or harmful components. You are responsible for maintaining your own antivirus and data protection systems.

The Site and its materials are provided “as is” and “as available” without any warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We make no guarantees regarding:

• Accuracy of information,
• Reliability of results,
• Performance or availability of online booking or messaging features.

Limitation of Liability

To the fullest extent permitted by law, NK4 Cleaning Plus Inc., its employees, affiliates, agents, and service providers shall not be liable for any damages arising from your use or inability to use the Site, including but not limited to:

• Loss of profits or revenue,
• Loss of data,
• Business interruption,
• Emotional distress,
• Personal injury,
• Consequential or punitive damages.

These limitations apply regardless of the legal theory asserted.

Indemnification

You agree to indemnify and hold harmless NK4 Cleaning Plus Inc. and its affiliates against any claims, liabilities, losses, damages, or expenses (including legal fees) arising from:

• Your violation of these Terms,
• Your misuse of the Site,
• Your reliance on any information obtained through the Site.

Revisions and Errata

Materials on the Site may contain errors. NK4 Cleaning Plus Inc. does not warrant their accuracy, completeness, or currency. We may update or modify materials at any time without obligation to provide notice.

External Links

Our Site may contain links to third-party websites. NK4 Cleaning Plus Inc. is not responsible for the content or operation of any external sites. Visiting linked sites is at your own risk, and inclusion does not indicate endorsement.

Modifications to Terms

We may update or revise these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the most current version.

Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflicts of law principles. Any legal disputes shall be resolved exclusively within Alberta jurisdiction.

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced documents, constitute the full agreement between you and NK4 Cleaning Plus Inc. regarding your use of the Site, and supersede all prior verbal or written communications.

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Mobile Messaging Terms & Conditions

Last Updated: December 9, 2025

NK4 Cleaning Plus Inc. (“we,” “us,” “our”) provides a mobile messaging program (the “Program”) as part of our communication methods for booking confirmations, appointment reminders, service updates, promotions, and support messages. By opting into the Program, you agree to these Mobile Messaging Terms and Conditions (the “Terms”). If you do not agree to these Terms, or if you wish to discontinue participation, you may opt out at any time as described below.

User Opt-In

By subscribing through our website, online booking system, client portal, contact form, or by requesting service updates via SMS/MMS, you agree to receive mobile messages from NK4 Cleaning Plus Inc. These messages may include:

• Appointment reminders
• Service confirmations or updates
• Alerts or notifications
• Promotional offers
• Customer service communications

Your opt-in constitutes consent to receive SMS/MMS messages. Consent is not a condition of purchase.

Human-Initiated Messaging

Messages may be sent manually or through systems requiring human action to initiate messages. You understand that these messages may be sent using technology that does not constitute an automated telephone dialing system (autodialer).

Program Description

Subscribers may receive recurring SMS/MMS messages related to:

• Cleaning service confirmations
• Day-of-service notifications
• Rescheduling or follow-up communications
• Special offers, discounts, or promotions
• Customer support responses

The frequency of messages may vary depending on service activity or interactions with us.

Cost and Frequency

Standard message and data rates may apply. Message frequency varies based on your service activity and engagement.

Support & Contact Information

Email: admin@nk4cleaningplus.ca
Phone: (587) 441-6236

User Opt-Out

You may opt out of the Program at any time by replying with:

• STOP
• END
• QUIT
• CANCEL
• UNSUBSCRIBE
• STOP ALL

After opting out, you may receive one final message confirming your withdrawal from the Program.

MMS Disclosure

If your mobile device does not support MMS messages, we may deliver messages using SMS instead.

Disclaimer

The Program is provided on an “as is” basis. NK4 Cleaning Plus Inc. is not responsible for delayed or undelivered messages. Delivery depends on your mobile carrier and network performance.

Privacy Policy

We respect your privacy. Information provided for mobile messaging will be used solely for communication related to the Program. We do NOT sell, rent, trade, or otherwise transfer your phone number or personal information to third parties for marketing purposes.

We may disclose information when required by law or to protect our rights or operations. By participating, you agree to provide accurate and truthful information and not misrepresent your identity. We may suspend or remove users who violate these terms.

This Mobile Messaging Privacy Policy applies only to SMS/MMS interactions and does not replace our general website Privacy Policy.

Dispute Resolution

Any dispute arising out of or relating to these Terms or the Program shall be resolved through binding arbitration in Alberta, Canada, under applicable arbitration rules.

Both parties waive rights to:

• Jury trial
• Participating in class actions

Arbitration decisions are final and enforceable in applicable courts.